Welcome to the Privacy Policy of Creative Hippo Crafting Hub ("Company," "we," or "us").

Your privacy is of utmost importance to us, and this policy outlines how we safeguard and protect your information when you use http://creativehippocraftinghub.com. By accessing and using the Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you register for a class, tutoring session, birthday party, purchase products, or contact us, we may collect personal information such as your name, your child's name and age, your email address, telephone number, emergency contact details, and any medical information or allergies you choose to share that may affect your child's safe participation in our programs.

Payment information is securely processed through Stripe. Creative Hippo Crafting Hub does not collect, view, or store your credit or debit card details.

How We Use Your Information

The information you provide is used solely to operate our business and deliver our services. This includes confirming bookings, processing payments, communicating important information about classes or events, responding to enquiries, maintaining attendance records, and ensuring the safety and wellbeing of participants. We may also use your information to improve our programs and meet any legal or administrative obligations.

Sharing Your Information

Your privacy is important to us. We do not sell, rent, or trade your personal information to third parties. Information is only shared when necessary with trusted service providers who help us operate our business, such as our payment processor or website provider, and only to the extent required for those services.

Protecting Your Information

Creative Hippo Crafting Hub takes reasonable administrative and technical measures to safeguard personal information from unauthorized access, loss, misuse, or disclosure. Although no method of electronic storage or internet transmission can guarantee complete security, we are committed to protecting the information you entrust to us.

Your Rights

You may request access to the personal information we hold about you, ask that inaccurate information be corrected, or request that your information be deleted where permitted by law. We will respond to such requests within a reasonable timeframe.

Children's Privacy

Our services are designed for children and all registrations must be completed by a parent or legal guardian. Information relating to children is collected only for the purpose of providing our educational and recreational programs safely and effectively.

Photo & Media Consent

Creative Hippo Crafting Hub occasionally photographs or records short videos during classes, tutoring sessions, workshops, and birthday parties to showcase our programs and celebrate the creativity of our participants.

Images and videos may be used on our website, social media platforms, printed promotional materials, or other marketing resources. We will never publish a child's full name alongside photographs without obtaining additional permission.

By registering for one of our programs, you consent to the use of photographs and videos for promotional purposes unless you notify us in writing before your child's session that you do not wish your child to be photographed or recorded. We fully respect all requests to opt out and will make every reasonable effort to ensure your child is not included in promotional media.

Contact Us

If you have any questions about this Privacy Policy or Photo Consent, please contact Creative Hippo Crafting Hub using the contact information provided on our website.